Do I need a hearing test?
No, our hearing devices don't require that you take a hearing test. HearGenie devices are configured for the most common types of hearing loss and work for the majority of our customers and each hearing device can be easily adjusted for your hearing loss.
+ What batteries do they take and how long do they last?
HearGenie devices take Zinc A-10 batteries, the smallest around. They last for up to 2-3 weeks with general use. You can find A-10 batteries at any local pharmacy, drug store or supermarket. Otherwise, you can purchase batteries directly from us by visiting this link.
+ Will this fit my ears?
We include earbuds in 3 different sizes (small, medium, large) with each hearing device, allowing 99% of our customers to get the correct fit.
+ What if this doesn't work for me?
Not to worry! Hearing loss is complex and different for everyone. That's why we offer a 90-day return policy. Simply contact us within 90 days of receiving your purchase and we'll send you a 100% refund.
+ How do you keep your prices so low without sacrificing quality?
We cut out the middleman — no doctor salaries, no brick-and-mortar locations, etc. — and we manufacture our hearing devices with new, cutting-edge digital technology, which is far more affordable than manufacturing traditional hearing devices.